Refund policy

Our hand-crafted, paper-made goods are not eligible for returns or exchanges.

Should you have any questions or concerns, you can always contact  christine@lulaflora.com

In the rare situation where a return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.